Privacy Policy

1. Overview

This Privacy Policy describes how SPEC-NAV ("we", "us", or "our") collects, uses, and shares information when you use our website and services at SPEC-NAV.com (the "Service").

By using the Service, you agree to the practices described in this Policy.

We operate from California, United States.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

• Contact form details (such as first and last name, email address, state and ZIP code, industry or field, company or agency name, subject, and message content)
• Account information if you create an account (such as name, email address, and password)
• Subscription, billing, or payment information (processed by third-party payment processors; we typically do not store full payment card numbers)

B. Usage and Technical Information

• Log data (such as IP address, browser type, device information, pages visited, timestamps, and referring or exit pages)
• Search queries you submit (including text entered into search or AI-assisted tools)
• Interaction data with Service features (such as which sections, manuals, or references are viewed)

C. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to:

• Maintain sessions
• Analyze usage
• Improve performance and security

You can control cookies through your browser settings, but disabling cookies may limit certain features of the Service.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and improving the Service
• Responding to inquiries submitted through the contact form
• Customizing search and AI-assisted results
• Monitoring performance, usage, and security
• Communicating with you about updates, changes, or service-related notices
• Complying with legal obligations and enforcing our Terms of Use

We do not sell your personal information for money. We may use aggregated or de-identified data for analytics, product development, or marketing.

4. How We Share Information

We may share information in the following situations:

• Service Providers: With third-party vendors that help us operate the Service (such as hosting providers, analytics services, email delivery providers, and payment processors)
• Legal Requirements: If required by law, regulation, subpoena, or court order, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business, subject to appropriate confidentiality protections
• With Your Consent: When you have given us permission to share information in a specific way

We do not sell your personal information as that term is commonly understood, but some analytics or advertising tools may involve "sharing" under certain privacy laws. Where required, we will provide appropriate notices and choices.

5. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

We may retain aggregated or de-identified data for longer periods.

6. Security

We use reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

A. General Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing

You can make these requests by contacting us. We may need to verify your identity before responding.

B. California Residents (CCPA/CPRA)

We do not knowingly sell your personal information for monetary consideration. If we engage in practices that qualify as "sharing" or "selling" under California law, we will provide a mechanism to exercise your opt-out rights.

You may exercise your rights by contacting us. We will not discriminate against you for exercising these rights.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to delete it as required by law.

9. International Users

If you access the Service from outside the United States, you understand that your information may be transferred to and processed in the United States and other countries where privacy laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above.

Your continued use of the Service after changes become effective constitutes your acceptance of the updated Policy.

11. Contact

If you have questions about this Privacy Policy, you may contact us through the Service.